Need help?
Frequently Asked Questions
About
At Impact Equine Pack, our mission is to unite equestrians and horse enthusiasts in a shared journey of discovery, impact, and elevation. We curate exceptional equine subscription boxes that not only introduce our subscribers to premium products but also serve as a conduit for positive change in the equine community. Our commitment extends to supporting rescue horses and fostering a sense of purpose, connection, and transformative experiences for our subscribers through our partnership with local horse rescues. We believe in the power of redemption, the strength of the equine spirit, and the boundless potential for personal discovery within each horse lover. Together, we’re shaping a brighter future for both horses and those who cherish them.
The impact we make on our community is our heart and our “why.” With every subscription, a direct contribution is made to a rescue horse in need. In return, our subscribers will receive a photo and story of the horse they directly impacted that season.
SUBSCRIPTIONS
When it comes to paying for your boxes, we believe that convenience is key - so we came up with a couple of easy options to choose from:
One-time Purchase: $185.00 Flat. No subscription necessary! Buy your box and enjoy!
Seasonal Subscription: BEST VALUE & MOST POPULAR!
$150 every three months. Billing auto-renews quarterly until cancelled with our hassle-free cancellation/ refund policy. No minimum required.
Shipping is always fast and free!
Your first box is packed and shipped same day.
If you subscribed and saved, future seasonal boxes will bill and ship on the 1st of:
- March - Spring
- June - Summer
- September - Fall
- December - Winter
ORDERS
Shipping is always FREE in the continental US.
Your first box is packed and shipped same day.
If you subscribed and saved, future seasonal boxes will bill and ship on the 1st of:
- March - Spring
- June - Summer
- September - Fall
- December - Winter
Cancellations are always hassle-free. Cancellations can be managed in your member portal or by emailing info@impactequinepack.com.
Refunds on shipped boxes are not available. Refunds on auto-renew subscriptions are managed on a case-by-case basis dependent on where you are in the billing cycle. If there is an issue with the product you received please contact info@impactequinepack.com.